Intellectual Property Claim

Intellectual Property Claim – Tiletees

At tiletees.com, we respect the intellectual property rights of individuals, artists, creators, and brands. We are committed to ensuring that all designs, product images, descriptions, logos, and other content on our website comply with applicable intellectual property laws, including copyright, trademark, and other proprietary rights.

If you believe that your intellectual property has been used, displayed, or sold on Tiletees.com without authorization, you may submit a formal Intellectual Property (IP) Claim. We take all legitimate claims seriously and will review complaints promptly and thoroughly.

1. Our Policy on Intellectual Property

Tiletees strictly prohibits:

  • The unauthorized use of copyrighted artwork

  • The use of protected trademarks without proper rights or licenses

  • The sale or distribution of products that infringe on another party’s intellectual property

  • Uploading, posting, or distributing content that violates intellectual property laws

All content featured on Tiletees—including designs created by our team, licensed artwork, product photography, marketing materials, and website content—is either original work, properly licensed, or used with permission.

We respond to clear and valid IP infringement claims in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws.

2. How to Submit an Intellectual Property Claim

If you believe your copyright, trademark, or other protected material is being used without authorization, please email a detailed report to:

support@tiletees.com
Subject: Intellectual Property Claim

To help us investigate and resolve the issue efficiently, your claim must include the following information:

Required Information for Your Claim

  1. Your full name and contact information

    • Email

    • Phone number

    • Company name (if applicable)

  2. Proof of ownership of the intellectual property
    This can include:

    • Registration certificates

    • Links to official IP databases

    • Original creation files or documentation

    • Trademark ownership records

  3. A description of the infringing material
    Explain what content is allegedly violating your rights.

  4. Exact location of the infringing content
    Provide a direct URL link to the product, image, or content on Tiletees.com.

  5. A clear statement of good-faith belief
    Declare that you believe the disputed use is unauthorized.

  6. A statement confirming the accuracy of your claim
    You must affirm that the information provided is truthful and that you are the owner or authorized representative.

  7. Your physical or electronic signature

3. What Happens After You Submit a Claim

Once we receive your intellectual property claim, our team will:

Step 1 – Acknowledge Receipt

We will confirm that we received your report and begin a review.

Step 2 – Conduct a Full Investigation

We will examine the provided evidence, the product or content in question, and any related materials.

Step 3 – Take Appropriate Action

If we determine that infringement has occurred, Tiletees may:

  • Remove or disable access to the infringing product or content

  • Suspend or modify listings

  • Contact involved designers, suppliers, or partners

  • Request additional information

  • Take any further action necessary to comply with the law

Step 4 – Respond to Your Claim

You will receive an official response detailing the outcome of the investigation.

Please allow 3–7 business days for a complete review.

4. False or Misleading Claims

Tiletees takes intellectual property matters seriously. Making false or fraudulent infringement claims is prohibited and may result in:

  • Legal consequences

  • Liability for damages, including costs and attorney fees

  • Removal of reporting privileges

Only the rightful owner or an authorized representative should submit a claim.

5. Counter-Notification Procedure

If content has been removed due to an IP claim and you believe it was removed in error, you may submit a counter-notification.

A valid counter-notification must include:

  • Your full name and contact information

  • Identification of the material that was removed

  • A statement under penalty of perjury that the removal was due to mistake or misidentification

  • Your consent to the jurisdiction of U.S. courts

  • Your physical or electronic signature

Counter-notifications should also be sent to:
support@tiletees.com
Subject: Counter-Notification – IP Claim

After receiving a valid counter-notification, we will review it and, if appropriate, restore the content unless the original claimant initiates legal action.

6. Intellectual Property Owned by Tiletees

All original content and creative assets produced by Tiletees—including but not limited to:

  • Logos

  • Product designs

  • Graphics

  • Website layout

  • Product descriptions

  • Photos and marketing materials

—are protected by copyright and trademark law. Unauthorized reproduction, distribution, modification, or use is strictly prohibited.

If a third party wishes to use Tiletees’ content, written permission must be obtained.

7. Protecting the Rights of Creators & Customers

Tiletees is committed to ethical business practices and respecting creators. We ensure that:

  • All designs in our store originate from verified sources

  • All licensed artwork is used in accordance with licensing agreements

  • No counterfeit or impersonated products are sold

  • Our team continuously audits listings for potential IP violations

We work diligently to maintain a trustworthy shopping environment for both creators and customers.

8. Contact Information

To submit an IP claim or request more information, please contact us at:

support@tiletees.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

We typically respond within 1–2 business days.